Customer Service

Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store – at no additional cost!

Ordering By Phone

Call us at 573-681-5275. Our friendly staff will assist you in placing your order over the phone. Use our site as your own personal catalog!

Ordering By Fax

Mail or Fax your order to us at the address or fax number below and we will process it immediately.

Lincoln University Bookstore
819 Chestnut
Scruggs University Center
Jefferson City, MO 65101

Phone: 573-681-5275
Fax: 573-681-5192

Shipping Policies

Lincoln University Bookstore is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.

On average, your order will be received in 7 - 10 working days. During August or December, delivery time may take longer.

Return

"Textbooks may be returned for full refund until the last day to utilize book vouchers for all semesters, provided the books are not defaced or damaged in any way, after the last day to utilize book vouchers for each semester there will be no refunds on books. The cash register receipt is required for all refunds. Defective books should be returned immediately. Checks are accepted for amount of purchase only. The bookstore does not cash checks."

By practice, general merchandise may be returned at any time, with receipt in new condition, i.e., unopened blister packs, unworn and retaining tags etc.

*note: Second eight weeks text books may be returned within 1 day of the start of class*

Contact Support

Contact us anytime with questions or concerns via email at: mkoeneman@nebook.com. You can also contact our customer service department at: 573-681-5275